SHIPPING WITHIN THE USA: First Class (under 1 pound), Priority Mail (over 1 pound): Shipping is done within the USA via USPS with delivery confirmation tracking. Need help? Email me at orders are sent within 3 business days. If there are items in your order that are out of stock, we will either contact you to replace the item with something similar or refund your original payment method and send your order on it's way :) Please get in touch if you have questions or concerns about your specific item. Damaged items sent back to us without first contacting us will not be accepted for refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.Ĭontact us at with any issues you may have and we will try and work with you. If approved, you’ll be automatically refunded on your original payment method. If we have allowed a return due to our error or damage, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If you are unable to provide a photo of the damage, we will decide if we can issue a store credit. In some cases, we can issue a refund without insurance verification. Once this is done, you will be provided a full refund when insurance clears back to your original payment method if insurance deems it was damaged during shipping. Also you will have to fill out a form from a verified link you will be sent. Please note that photos of the damaged item(s) and damaged packaging will be required to be emailed to us prior to receiving a refund as we need this evidence to provide for insurance reimbursement. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are a small boutique shop and prices are low so unfortunately, we cannot accept returns.
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